Qatar Airways Careers – Airport Services Duty Supervisor – Riyadh

APPLY NOW : https://bit.ly/34BMD0Y

View and Apply on Company Site 

Published by aerobaba on

Qatar Airways Careers – Airport Services Duty Supervisor – Riyadh. Qatar Airways is hiring for Airport Services Duty Supervisor. Stay connected with AeroCareers – Aviation is for Everyone !

Source & CC: Qatar Airways 

Location: Riyadh 

Qatar Airways Careers – Airport Services Duty Supervisor – Riyadh

Qatar Airways Careers – Airport Services Duty Supervisor – Riyadh. Qatar Airways is hiring for Airport Services Duty Supervisor. Stay connected with AeroCareers – Aviation is for Everyone !

About the role

Following the announcement of flights resumption to Riyadh and in preparation for our operations in this market, we will be looking to recruit the role of Airport Services Duty Supervisor in Ground Services.

Reporting directly to the Duty Officer you will supervise your team to deliver exceptional customer service to our customers to ensure they receive the award winning 5-star service Qatar Airways is renowned for. You will also be required to support the Airport Services Manager when needed as well as displaying excellent skills to deal with flight delays, disruptions, denied boarding and any other challenges. 

Key accountabilities include:

  • Facilitates ramp handling in liaison with all airport staff to expedite departures
  • Supervises the airport team to ensure on-time flight closure and working towards overall on-time performance
  • Plan efficient duty allocations of manpower during duty periods for Customer Service Agents and provide support to the Airport Services Manager in case of flight disruptions, mis-connections and other passenger related disruptions
  • Provide leadership, demonstrate team building skills, direct staff and evaluate performance as well as being able to build on constructive feedback
  • Generate various reports and always keep the workplace neat and tidy as well as offering support to the Airport Services Manager in implementation of training and remaining sensitive in varying difficult situations at all times
  • Manage and train the ticketing team

Qualifications

About you

The successful candidate will have the following qualifications and skills:

  • Relevant College or University qualification
  • Minimum 4 years of relevant experience in an airline or reputed Ground Handling Operations at supervisory level.
  • Excellent communication skills with fluency in English language.
  • Knowledge of Weight and Balance, Ramp handling and Dangerous Goods Regulations
  • Able to perform duties under pressure whilst maintaining the highest levels of customer service standards.
  • Good understanding of conditions of carriage, International Civil Aviation Safety and Security procedures 
  • Experience in areas such as Passenger Services, Baggage Services, Ground Operations, Dangerous Goods Regulations and ramp handling
  • High level of computer literacy
  • Excellent customer focus and service delivery.

How to apply 

If you have what it takes to be part of 5-star team, please take the first step and apply now by uploading your CV and completing the online application.

View and Apply on Company Site 

APPLY NOW : https://bit.ly/34BMD0Y

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